21 March 2004


Track B: Lawful Interception

Wednesday, May 5, 2004

9:00 - 10:15 a.m.

FCC and FBI Update on CALEA

There are numerous vexing questions raised with the convergence of voice and data and of course VoIP. Does CALEA apply to Internet services and the emerging VoIP over DSL or cable modems? This session addresses these and other issues from a federal regulation and law enforcement perspective.

• Julius Knapp, Deputy Chief of Office of Engineering and Technology, FCC

• SSA Matthew Taylor, CALEA Implementation Unit, Electronic Surveillance Technology Section, FBI

11:00 - 12:00 p.m.

Outsourcing Lawful Interception

There are two approaches telecommunications service providers have to support lawful interception. They can either create their own ISS Infrastructure or they can outsource. This session looks at the advantages or outsourcing and what’s required from the service provider’s perspective.

• Raj Puri, Vice President, VeriSign

1:45 - 2:30 p.m.

Legal Limits in Lawful Interception Support

There are numerous lawful interception mandates by Congress (CALEA, USA Patriot Act, Homeland Security Act, etc.) and a great variety of LEA requests (e.g. subpoenas for records, pen registers, wiretap orders, search warrants of voice mail and more). This session presents some basic guidance for service providers on the legal limits in lawful interception support.

Presenter and Moderator:

• Stewart Baker, Partner, Steptoe and Johnson


• Jeff Carlisle, Senior Deputy Chief of the Wireline Competition Bureau, FCC and Co-chair of FCC’s Internet Policy Working Group

• Dave Baker, Vice President, Law and Public Policy, EarthLink, Inc.

• Chris Bubb, Assistant General Counsel, AOL Time Warner

• Drew C. Arena, Assistant General Counsel for Legal Compliance, Verizon Communications

2:45 - 3:30 p.m.

Convergence Intelligence Support Systems for Lawful Interception

Government mandates have stimulated new product approaches for IP surveillance at the same time service providers are moving towards convergence of all services over IP- based networks. This session looks at what network architectures and devices are best suited to support lawful interception in the era of convergence.

• Audrey Amedro, Business Development Manager, Aqsacom

• Artur Goncalves, Product Manager, Aqsacom

3:45 - 4:30 p.m.

Service Provider and Local/State Law Enforcement Round Table Discussion

The interface between telecommunications service providers and law enforcement agencies is crucial in the war against criminals and terrorists. This panel brings together service providers and local and state law enforcement agencies to discuss how issues are typically resolved and how communications and interoperation efficiencies can be improved.

Panel Moderators:

• Owen B. Carragher, Jr., Partner, Lankler & Carragher and former New York County Assistant District Attorney

• James Baldinger Shareholder, Carlton Fields, PA and former Vice President of Business Security and Senior Corporate Counsel, AT&T Wireless Panelists:

• Herbert Blanchard, Manager, Court Order Compliance, BellSouth

• Michael McAdoo, Director, Law Enforcement Relations Group, T-Mobile

• SuA Anthony Gattuso, Jr., Criminal Intelligence Division, Technical Support Unit, Virginia State Police

• Mark Judge, Homeland Security and Intelligence Division, Maryland State Police

• Sgt. Donald Yates, Major Narcotics Branch, Electronic Surveillance Unit, Metropolitan Police Department, Washington, D.C

Thursday, May 6, 2004

9:00 - 10:00 a.m.

CALEA Cost Recovery

Electronic surveillance law requires service providers to provide technical assistance in support of law enforcement's lawful electronic surveillance activities. CALEA adds to the burden by forcing carriers to design their networks to support law enforcement technical demands. This session will discuss which law enforcement related costs are reimbursable and provide guidance in developing a CALEA cost recovery plan.

• H. Michael Warren, President, Fiducianet and former Chief of FBI's CALEA Implementation Section

• James Baldinger Shareholder, Carlton Fields, PA and former Vice President of Business Security and Senior Corporate Counsel, AT&T Wireless

• Emilio W. Cividanes, Partner, Electronic Commerce and Privacy Group, Piper Rudnick LLP

11:00 - 12:00 p.m.

Outsourcing Law Enforcement Support Services - A VoIP Case Study

On the one hand, telecom service providers are focused on reducing operating costs, and on the other, there are increasing demands by law enforcement for customer records and technical assistance for electronic surveillance, especially with VoIP. This session will discuss the outsourcing model and a specific VoIP carriers decision to outsource versus internal infrastructure development.

• H. Michael Warren, President, Fiducianet

VoIP Carrier invited

1:30 - 2:30 p.m.

Monitor Center, IP Mediation and Data Retention

The many newly emerging services require the integration of monitoring devices and centers with IP Network infrastructure. This session addresses monitoring centers, IP mediation and date detention infrastructure to implement LEA lawful intercept requests.

• Chris MacFarlane, Vice President for Commercial Activities, ETI

• Thomas Pörsch, Regional Sales Manager, Siemens AG, Voice & Data Recording

2:45 - 3:30 p.m.

Dealing with Prepaid Services: Law Enforcement and Carrier Challenges

Prepaid calling cards are a LEA challenge since service providers keep records for short periods of time, and in some cases, not at all. Will carriers voluntarily adopt a program to capture all CDR’s with longer retention periods or will law enforcement be successful in obtaining legislative or regulatory relief?

• H. Michael Warren, President, Fiducianet

• Howard Segermark, Executive Director, International Prepaid Communications Association (invited)

• Mike Elliott, Assistant Section Chief Telecommunications Intercept and Collection Technology Section, FBI

3:45 - 4:30 p.m.

Lawful Interception in Canada

Lawful interception legislation and requirements differ country by country. The U.S and Canada however have extensive network interconnection to the point that traffic which appears to be intra-country from the end-user perspective can actually be crossing U.S./Canadian borders. This session is an update to lawful interception requirements under the Canadian criminal code, new legislation similar to U.S. CALEA and practical aspects of Canadian wiretap requests.

• Chris Damico, Department of Public Safety and Emergency Preparedness, Canada

• Catheryne Beaudette, Counsel, Criminal Law Policy Section, Department of Justice Canada

• Sgt. Tom Konarski, Special Investigation section, Royal Canadian Mounted Police

Friday, May 7, 2004

9:00 - 10:00 a.m.

Lawful Interception Solutions for 3G and Real-time IP Services

This session covers lawful interception in 3G networks and interactive real-time voice, video and multimedia sessions.

• Cemal T. Dikmen, General Manger, Lawful Intercept Products, SS8 Networks

• Jim Hourihan, Vice President, Marketing and Product Management, Acme Packet

10:15 -11:00 a.m.

Convergence of Telecommunications Technologies to IP and the Internet Lawful Intercept

This session will introduce and describe the technology trends in telecommunications and the move to IP based  communications both in wireline and wireless networks. The technology impact to lawful intercept will be described along with the operational impact to electronic surveillance.

• Todd M’Dermott, Vice President, Verint Technology

• Lou Degni, Special Agent, DEA

11:15 -12:00 p.m.

Balancing End-to-end Security and Lawful Interception

The ROI for a surveillance system can be leveraged with the edition of enhanced service applications and reporting algorithms. The Wi-Fi and 2.5/3G network expansion provides an opportunistic situation for the addition of location-based services, quality monitoring and fraud control enhancements. This presentation will examine the challenges of obtaining a positive ROI on a surveillance system presented through network convergence (Wi-Fi, 3G, PSTN), standards evolution, international limitations and evolving intercept laws.

• Charlie Baker, Senior Product Manager for Signaling and Network Interface, Brooktrout


fiducianet, inc.
2121 Cooperative Way
Suite 200
Herndon, VA 20171
Tel. (703) 796-1100
Fax (703) 689-0566


fiducianet, inc.SM is headed by Michael Warren, a 29 year veteran of the FBI who was in charge of CALEA implementation for the Bureau before retiring in September 2000. The name fiducianet derives from the Latin word fiducia or "trust" in English. As Carrier Agent fiducianet, inc.SM provides full-service outsourcing for the management of a carrier's compliance with subpoenas and court ordered records production, and it can also handle a carrier's obligations under lawful electronic surveillance law, including CALEA, USA PATRIOT Act, ECPA, T-III, and FISA. fiducianet, inc.SM frees carriers to focus on their core business of running a telecommunications company. Visit the website at www.fiducianet.biz .


December 5, 2003

Complicating matters is that the FBI currently is providing little guidance, Michael Warren said. “There has been a fundamental change in the role of the FBI concerning CALEA. In the last year and a half we have seen a little of what we call ‘mission creep,’” Warren said. “The FBI’s CALEA implementation section has been disbanded.”

The net result, Warren said, is that the FBI has shifted its focus away from a policy role to one that concentrates on deployment and implementation. “As a consequence, we haven’t seen any action on key policy issues,” Warren said. “The question I have today is whether or not the FBI is still actively engaged in CALEA implementation, or they’re just waiting and watching what the industry is going to do, then take whatever legal action they need to take, either through the FCC or the courts.”


Who We Are

fiducianet is a full-service outsourcing contractor for the management of a carrier's compliance with subpoenas and court orders, and all its obligations under lawful electronic surveillance law, including CALEA, USA PATRIOT Act, ECPA, T-III, and FISA. Our service offering includes:

Responsibility for Subpoenas and Court Orders

We provide outsourcing of your subpoena and court order review and processing. In your dealings with law enforcement agencies we are designated your Carrier Agent and accept service of legal process on your behalf. Our team will receive, review, and process any subpoenas, and review and provision court orders for intercepts you receive. We have attorneys and paralegals on our staff who have extensive telecommunications and law enforcement experience. They are experts in the proper procedures and performance required of you under the various laws governing your Lawful Electronic Surveillance requirements. Our Carrier Agent service allows you to focus on your day-to-day operations knowing that you are fully compliant with the law and do not risk providing too much or too little information when you receive legal process. Should the subpoena require intervention with law enforcement to clarify the request we do that for you as well.

Management of Call Data and Content

We utilize sophisticated Network Management software to securely access your switches' call detail records and subscriber information remotely. Our nationwide system has points of presence in a location close to you and can handle remote data and record collection, as well as ultimate delivery to the requesting agency. By using this sophisticated platform, fiducianet is able to fulfill your subpoena and technical assistance requests, providing the information directly to the requesting law enforcement agency (LEA) without you even getting involved or effecting the normal operation of your switches. As an added benefit we can also maintain a copy of your CDR’s and subscriber information in a secure off-site facility for a specified period of time. This makes retrieval for the LEA instantaneous, a great aid to law enforcement when time is precious. It also affords you an additional disaster recovery repository for valuable customer information.

Remote Switch Mediation and Provisioning

Our equipment vendor relationships and the use of our sophisticated Network Management system means fiducianet is able to provide switch adjunct support at a fraction of the price you will need to pay to purchase most mediation devices. Our system connects to multiple switches which relieves you of having to buy the adjunct platform yourself. If you have a switch requiring mediation (EWSD, AXE, GTD5, and others), and even if your switch doesn't require mediation, we connect your switch non-intrusively to our network which mitigates any requirement for installation of additional hardware to manage the potentially large capacity required by the LEA’s (and the FBI Final Notice of Capacity.) Additionally, and perhaps most importantly, we will handle the provisioning of the switch remotely to comply with court orders for Pen Register and Trap & Trace information. As part of our service we deliver that information to the LEA directly over our network. Our network configuration allows us to also remotely provision a Call Content Intercept (T-III & FISA) and deliver its content to the LEA directly from a single point-of-presence within your state or off your switch through a dial out connection to the LEA monitoring center.

Primary Point of Contact for Law Enforcement

In summary, we provide end-to-end Electronic Surveillance (ELSUR) compliance including subpoena and court order review and processing, provisioning of the intercepts and records storage. As your Carrier Agent we will also testify on your behalf as the "custodian" of your records. Additionally, we are officially designated your 24/7 point-of-contact for the LEA’s and will notify the FCC and the LEA’s of this fact on your behalf. As an added bonus, we are able to provide primary level fraud detection and fraud management at significantly lower cost than your having to buy the software yourself and build the personnel infrastructure in-house. As you become more familiar with the fiducianet system you can introduce fraud management into your network at a fraction of the cost of doing it yourself.