10 June 1998
Thanks to DD
Date: Thu, 11 Jun 1998 08:07:12 +0000 From: Denis Dutton <constant.force@clear.net.nz> Subject: The Law and the Internet To: PHIL-LIT@postal.tamu.edu Columbia Journalism Review May/June 1998 The Law and the Internet: Beware by Denise Caruso Caruso is the Digital Commerce columnist for The New York Times. The Internet has redefined the practice of journalism in the `90s. After an initial knee-jerk of technophobia, reporters and editors everywhere have assimilated e-mail messaging and scouring the World Wide Web into their daily routines. As a result, not only have they radically changed how they communicate with each other and with their sources, but they have also increased the amount and breadth of research they do for their stories, and vastly expanded the reach of their work as it is instantly distributed around the globe. But despite these advances -- and sometimes because of them -- critical legal issues are being raised that profoundly challenge the foundations of journalism, as both news reporters and the news itself continue their inexorable march into cyberspace. Those issues include: WHO'S A JOURNALIST? The First Amendment includes neither a definition of journalism nor guidelines about who may be considered a practitioner. In cyberspace anyone can claim to be a journalist, or at least a publisher, creating his or her own publication and distributing it around the world with a single keystroke. And like it or not, the operators of thousands of one-man or garage-band news sites on the Web are, by federal law at least, considered "real" journalists just as much as staffers for mainstream news organizations. Says Roberta Brackman, vice president of program content and intellectual property for NBC in New York: "There are not going to be new definitions of journalists. Journalists who research and write, whether for online, print, or broadcast, should be entitled to all the same protections and potential liabilities. The First Amendment has been, and will be, applied equally." Thus Matt Drudge, proprietor of the notorious Internet gossip column The Drudge Report, is as legally accountable as News Corp. or Time Inc. for what he writes and distributes. Lately, for example, he has been sued by Clinton aide Sidney Blumenthal for publishing allegations from anonymous sources that Blumenthal was a wife beater. He retracted the story immediately, but Blumenthal proceeded with the suit. (See "Is AOL Responsible for Its Hip Shooter's Bullets?" CJR, November/December.) SWIFT RETRACTIONS MAY REDEFINE LIBEL The willingness to publish a retraction is often a key element in whether a publisher can be sued for libel, but retraction statutes that protect journalists vary widely from state to state -- and "state" is a geographic distinction that does not exist in cyberspace. One problem is that some states may interpret the word "retraction" too narrowly to include online reporting and publishing. For example, an appellate court in Wisconsin found that its retraction statutes do not apply to messages posted on electronic bulletin-boards or forums -- such as America Online -- where individuals can "publish" messages at any time of the day or night. Says Brackman: "The language in the Wisconsin statutes talks specifically about periodicals or magazines, and about being published in something that appears `at regular intervals.'" The finding meant that in Wisconsin, at least, someone offended by a story or message published online could file suit without first asking for a retraction. Thus many legal experts expect the Blumenthal v. Drudge case to set a precedent for American libel law and publishing rights online. According to Mike Godwin, staff counsel for the Electronic Frontier Foundation, a civil liberties organization in San Francisco, the negative effect of Drudge's online story "was almost certainly erased by subsequent online and traditional press coverage of the retraction." Brackman agrees. "The fact that Drudge went back the next day and [retracted] ought to have an impact on Blumenthal's ability to succeed. That's where online provides an unparalleled opportunity. You can make corrections on a moment's notice. If we correct our mistakes in a reasonable and timely matter, the law will have to find a way to accommodate that." RESTRICTING ACCESS TO INFORMATION As this story goes to press, the Clinton administration is pressing hard on Congress to pass an updated and profoundly restrictive copyright law for the age of the Internet. Called the "World Intellectual Property Organization Copyright Treaties Implementation Act," the WIPO bill would give big media and software companies -- represented by the U.S. Patent & Trademark Office, which wrote the proposed law -- the legal muscle to protect their property from unpaid electronic distribution, ostensibly by pirates who want to resell it. But the WIPO bill goes much further than that. It also has the potential to bar access to all kinds of information now available -- for free -- to journalists, scientists, researchers, librarians, and ordinary citizens under "fair use" provisions of the existing Copyright Act. Fair use describes the circumstances under which someone can excerpt others' copyrighted work without having to pay them. It is by far the most critical component of copyright law for journalists, allowing them to cite information from books, magazines, movies, and virtually any other form of copyrighted information. "That's the ultimate purpose of copyright -- to promote knowledge and discussion," says Pamela Samuelson, an intellectual property law specialist at the University of California, Berkeley. But this concept often runs counter to the goals of large copyright holders. The most profound implications of the administration's current proposal are likely to come from its provision for what is called "anti-circumvention." Let's say, for example, that a drug company has decided it will distribute information about its controversial AIDS drug only online -- and then only for a price. It uses a technology called "copy-protection" to ensure that only people who pay a fee can unscramble and read it. If the Clinton administration's proposal becomes law, anyone who tries to crack that barrier -- journalist or ordinary citizen -- is breaking the law, even when the information itself, by law, should be made available for fair use. Such a law has the potential to stop the flow of information dead in its tracks. Says Julie Fenster, vice president for law and business affairs of Time Inc. New Media: "Obviously we are creating enormous amounts of copyrighted materials every day, and of course I want to protect it. If someone is misusing or making money off what we create, then we try to stop it. But I'm scared that eventually there may be no fair use. Journalists may not be able to get at information without paying someone." PROVING IDENTITY AND AUTHENTICITY ONLINE Journalists are accustomed to trusting that the people they interview by telephone are who they say they are, but online communication presents much more serious challenges to identity. E-mail is unique as a medium because it is faceless and voiceless but seems very personal, sometimes more personal than a phone conversation. At the same time, it is easy to forge and alter. All the textual artifacts that give e-mail its distinctive look -- its "to" and "from" memo format, its time and date stamp -- can be falsified from any computer keyboard with a simple text editor, and transmitted with little effort or skill on the part of the sender. And desktop publishing has reached an astonishing level of sophistication: anyone with access to a computer, a scanner, and a color laser printer can create perfect copies of security badges, company logos, and official documents that can be presented in person, mailed or posted on the Web. Existing fraud laws can usually handle identity scams and the falsifying of documents online. But at some point, news organizations might actually be held accountable, by misrepresented story subjects or sources, for not sufficiently protecting themselves against e-mail or document fraud. A possible solution would require reporters and their sources to use "digital signature" security software on their computers. With a technique called "public key encryption," digital signatures are able to confirm both the identity of message senders and the authenticity of the documents they transmit. If the use of digital signatures were sufficiently widespread, it would not have been possible, for example, for Mary Schmich's Chicago Tribune column to be distributed around the world, disguised as a commencement address by novelist Kurt Vonnegut -- as happened last summer via the Internet. Public key encryption programs for e-mail -- called PGP, for "Pretty Good Privacy" -- are available free, for non-commercial use, on the Web. (One place to find them is at http://www.pgp.com.) The software is still too complicated for neophytes to use, but it may become a de facto requirement for journalists and activists eager to protect their information and messages from spoofers, as well as from the prying eyes of government. PRIVACY AND "PROPERTIZING" OF PERSONAL INFORMATION Privacy issues are becoming increasingly important in a networked world. What is unclear is whether citizens will have greater legal redress against violators of their privacy -- including journalists and paparazzi -- or whether we simply will become resigned to lives whose intimate details are utterly exposed to public view. Technology has made these issues more complex and critical. Before the advent of sophisticated computer networks and databases, it would have been unthinkable to store a person's criminal records in the same file cabinet with his Medicare or Internal Revenue Service records. A reporter would have to request information from each of the agencies individually. But digital networks now make it possible to "link" all these private records, for example, so they can be viewed together on the same computer screen, simply by connecting the computers in which these data are collected. Other online databases, compiled from public information sources, also make it much easier for ordinary citizens to gather sensitive data about their neighbors: property tax assessments, bankruptcy filings, police blotter data. But that's just a tiny fraction of the personal information that's compiled about individuals every day. Your local video store has records of all the movies you rent. The phone company knows every phone number you call, including 900 numbers. Supermarket scanners record your alcohol, tobacco, and cholesterol consumption. Your credit card company knows your income range, the size and composition of your family, the stores you frequent, your travel habits. Your doctor, your psychiatrist, your hospital, your pharmacist, and your medical insurance company store the minutiae of your physical and emotional health on networked computers. The ability to compile all this information into extensive "database dossiers" is much desired by some government agencies, which so far have not been allowed to do so, and especially by marketeers who traffic in personal data. In a consumer culture, information about consumers' private habits is a valuable commodity. And except for constraints placed upon some agencies, financial institutions, and companies that control medical records, there are almost no restrictions in the U.S. on who can collect personal information and what they can do with it. Today, in fact, whole books have been written about how ordinary citizens can snoop out personal information from online databases, and some professional snoops -- scrupulous and otherwise -- brag online that they can find out anything about any individual within twenty-four hours. "What we're talking about here is information that's traditionally been public if the journalist has the patience and fortitude to find it," says NBC's Brackman. From the civil liberties perspective, she says, the ease with which database dossiers can be assembled from online sources is certainly frightening. "But if you put your journalist hat on, isn't it manna?" Unlike the United States, the European Union has strict privacy controls on the gathering and dissemination of such information. It's illegal, for example, for a vendor to sell the name of a customer for any reason without that person's permission. This effectively gives EU citizens control over the distribution and sale of virtually all of their personal information -- and a way to track culprits who break the rules. RATING CONTENT: WHEN DOES A FILTER BECOME A CENSOR? When almost anyone can be a publisher, the result is a tidal wave of "news" from sources far beyond the trusted, familiar shores of the mainstream press. This influx of fresh voices is a wondrous effect of technology, but no one can know whether such "news" is propaganda, a spoof, or real reportage. The way we judge accuracy and credibility has become an issue in journalism on the most basic level, since any system that rates or ranks or filters information can accurately be called "censorship." One group, the Internet Content Coalition, which was formed to protect the online interests of professional journalists and media makers, hit the wall last year when it tried to forge a ratings system that would rank the quality of news sites on the Web. Quickly slammed as both self-serving and a possible violation of the First Amendment for limiting access to other people's speech, the group abandoned the idea. Says Julie Fenster, whose company was a founder of the ICC: "Time Inc. has taken the position that we'll never rate our own content, and we aren't talking about rating other people's content, either." The ICC was also motivated by worries about another, more subtle form of censorship -- software filters such as NetNanny, which block access to Web sites containing objectionable material. The ICC felt that such devices, in their haste to censor sex and violence, would also block out news sites with stories that mentioned those subjects. Filters pose another problem for journalists as well. At first, they were embraced as a neutral alternative to government censorship -- any special-interest group could devise its own set of filters according to its tastes and preferences. But because software filters are programmed not to allow access to any site that does not meet their individual criteria -- even if a computer user specifically types in the web address -- legal scholars now fear that filtering systems have created a private means of global censorship untouchable in a court of law. With software filters, any private group -- from the Christian Coalition to Disney to Microsoft -- can render invisible to their members or customers huge chunks of the Internet for any reason they choose, including blocking access to unpopular viewpoints or to the Web sites of competitors. Lawrence Lessig, the Harvard Law School professor who briefly served as special master in the Justice Department's antitrust case against Microsoft, says this type of private regulation of the Internet "is a greater danger to free speech than public regulation." If Microsoft employs filters -- for example, to block access to its competitors' Web sites, such as Netscape, or even Disney -- it's a "private action," Lesser says, and can't be tested in court. THE LAW OF THE LAND, WHERE THERE IS NO LAND The global nature of the Internet creates potentially knotty questions about accountability and liability. Libel and free-speech laws, in particular, vary widely from country to country; Kitty Kelley's book on Princess Diana, for example, could not be published in the United Kingdom because libel laws are more restrictive there than in the U.S. So what happens if The New York Times on the Web -- which is accessible from anywhere in the world -- is sued for libel by someone in, say, Botswana? If The New York Times has no assets in Botswana, "a libel judgment about the Internet could be worthless because U.S. courts won't enforce it," says Guylyn Cummins, a First Amendment specialist and partner of Gray Cary Ware & Friedenrich in San Diego. Of more concern is Mexico, where U.S. firms have substantial interests, Cummins points out. "If you say something bad about someone in Mexico, they can attach your assets," she says. "The First Amendment means nothing in that circumstance." But in the final analysis, the global reach of the Internet -- no matter how the legal issues are resolved -- will remain one of its most enticing features for American journalists. If a story is significant, it needs to be on the Web, and let the legal chips fall where they may. "Journalists have an important opportunity to have their material read, seen, and heard in places which, up to this point, had no access to it," says NBC's Brackman. "But that opportunity carries responsibility as well. Journalists have to continue to practice as we have before, and not write to the lowest legal common denominator of the places where our reporting may end up." --30--