12 June 2002


US Department of State
International Information Programs

Washington File
_________________________________

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11 June 2002

U.S. Must Step Up Public Diplomacy, Officials and Senators Agree

(Beers, Pattiz testify before supportive Foreign Relations panel)
(950)
By Ralph Dannheisser
Washington File Congressional Correspondent

Washington -- The United States must do a better job of defining
itself to the world, the official in charge of State Department public
diplomacy efforts told a supportive Senate Foreign Relations Committee
June 11.

"This is our mission in the post-September 11th world, and it is a
mission that must succeed," said Charlotte Beers, undersecretary for
public diplomacy and public affairs.

In this effort, priority attention must be paid to expanding
communication with "the mainstream of young adults" so as "to give
them, ultimately, a new world view," Beers said. "The young will lead
us," she declared.

Beers and Norman Pattiz, representing the independent Broadcasting
Board of Governors, who testified with her, focused heavily on the
need for new and expanded broadcast initiatives as the committee
considered the issue of "America's Global Dialogue: Sharing American
Values and the Way Ahead for Public Diplomacy."

Pattiz, who also is chairman of Westwood One, the largest U.S. radio
network, pointed to the Broadcasting Board's newly launched Middle
East Radio Network -- also called Radio Sawa (the Arabic word for
"together") -- as a model for further successful communication
efforts.

He said Radio Sawa broadcasting was inaugurated this past March, after
travel in the Middle East had convinced him that "there's a media war
going on and the weapons of that war include disinformation,
incitement to violence, hate radio, government censorship and
journalistic self-censorship, and the United States didn't have a
horse in this race."

The station's format, he said, is targeted at listeners 30 and under,
who make up well over 60 percent of the region's population.
Programming "is music-driven, with five- and 10- minute newscasts
every hour, 24 hours a day," Pattiz added.

He played a short tape that sampled a longer Sawa program -- in what
Committee Chairman Joseph Biden (Democrat, Delaware) joked marked the
historic first intrusion of rock and roll and Britney Spears into a
Foreign Relations hearing -- and won plaudits for the broadcast effort
from Biden and other committee members.

Committee support for an increased emphasis on public diplomacy was
signaled in the opening statements given by Biden and Senator Richard
Lugar of Indiana, the senior Republican member, and repeated
throughout.

Lugar proposed to use the hearing "as the basis for the construction
of a bill to revitalize American public diplomacy," adding, "I know
many members of this committee have been giving a lot of thought to
this issue and its time to get to work." His comments prompted Biden
to respond, "I couldn't agree with you more, senator."

Without giving his own view on the proposal directly, Lugar observed
that "one of the most interesting suggestions calls for reorganizing
the public diplomacy apparatus by placing resources, budgets,
personnel and staff under the direct control of Undersecretary Beers."

Lugar, along with Senator Edward Kennedy (Democrat, Massachusetts) and
a bipartisan group of 11 other senators, introduced in May the
Cultural Bridges Act of 2002, which would sharply increase funding for
student and other exchanges between Americans and participants from
Islamic nations, and also create a new high school exchange program
for students from the Islamic world.

Citing the value of such exchanges, Beers said Congress and the
administration must find a way to "magnify the 25,000 (annual)
exchanges into 10 times that number."

Asked by Biden about plans for getting more heavily into television
broadcasting to advance the U.S. position, Beers expressed the
cautious view that extensive research and preparation must be done
before jumping into such an effort if it is to be successful.

"For me it comes down to allocation of resources," Beers said. And
those resources for public diplomacy have been reduced to a "shocking"
degree over the years, she declared.

Once again voicing support, Biden responded, "I, for one, think we're
going to have to significantly increase the resources we devote to
this."

He was backed up by Senator Chuck Hagel (Republican, Nebraska), who
told Beers, "We will work here to provide the kind of resources that
you need."

One of the few hints of disagreement at the hearing surfaced when
Lugar asked the witnesses their view as to who should be in charge of
expanded broadcast undertakings.

Pattiz made clear his view that it should be the Broadcasting Board of
Governors, because the agency's independent status gives its
journalists an aura of objectivity and credibility. "If you don't have
credibility, you're lost," he said.

Beers, for her part, declared the State Department to be "clearly
responsible for every iteration of editorial policy."

Appearing on a second panel of witnesses before the committee, former
Speaker of the House Newt Gingrich asserted that "the ultimate scale
of resources needed to defeat the extremist fanatic wing of Islam will
resemble the resources we used to defeat communism."

"Creating a stable, safe world requires a public information
capability and a public diplomacy capability far beyond anything we
have developed to date," Gingrich -- now a senior fellow at the
American Enterprise Institute -- said in his prepared testimony.

"The new emerging information age has new requirements for tactical
information on a daily basis and complex requirements for the
Internet, cell phones, satellite television, radio and long-term
educational efforts," Gingrich said. While these activities can often
be implemented by non-governmental organizations, he argued, "the
resourcing and the general strategies and systems implementation
require government leadership."

(The Washington File is a product of the Office of International
Information Programs, U.S. Department of State. Web site:
http://usinfo.state.gov)




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11 June 2002

State Department Official Says U.S. Must Communicate Values Better

(Charlotte Beers outlines three approaches) (2100)

The United States faces a critical challenge to communicate its
policies and values in the world more effectively, and especially in
Muslim majority regions such as the Middle East and South Asia, Under
Secretary of State for Public Diplomacy and Public Affairs Charlotte
Beers said June 11.

"In these places it is imperative that we reach out, inform, educate,
and persuade populations that we are a society that is based on
certain shared values, values that resonate within the Muslim world,
values such as peace, acceptance, faith, and love of family," Beers
said in testimony before the Senate Foreign Relations Committee.

To that end, Beers said the United States has developed three
strategic themes to shape its activities and efforts:

-- The first theme is shared values; 

-- The second is the opportunity for democratization; and

-- The third is education through an initiative called "Partnership
for Learning."

Following is a text of Beers' prepared remarks:

(begin text)

U.S. DEPARTMENT OF STATE
THE HONORABLE CHARLOTTE BEERS
UNDER SECRETARY FOR PUBLIC DIPLOMACY
AND PUBLIC AFFAIRS

HEARING ON PUBLIC DIPLOMACY
SENATE FOREIGN RELATIONS COMMITTEE
JUNE 11, 2002

Chairman Biden and distinguished members of the committee,

Thank you for the opportunity to testify before you today. As you are
well aware, today is the nine-month anniversary of September 11th, a
day that opened all our eyes to the horrific consequences of hatred
that some groups have for our country; a hatred bred in ignorance,
misperception and misrepresentation. There are many lessons that we
are still learning from that day, and certainly one of the most
important is that we can and should do more to educate, and influence
the attitudes of, foreign audiences toward our country. No longer is
it acceptable to let others define America, our beliefs, tenets, and
values. It is in our collective national security interest that we do
a better job defining ourselves to the world. This is our mission in
the post-September 11th world, and it is a mission that must succeed.

In late February, Gallup released a poll of almost 10,000 people in
nine predominantly Muslim countries and found that, by a margin of
2-to-1, residents of these nations had an unfavorable opinion of the
United States. Some of the specific results of the poll were not
surprising in places like Iran, but in Kuwait, for instance, only 28
percent of those residents polled had a favorable opinion of the
United States. This in a country that was liberated by the U.S. and
our allies only a decade ago. In Morocco the favorable number was only
22 percent, and in Saudi Arabia, one of our strongest allies in the
region, only 18 percent expressed a favorable opinion of the U.S.

These numbers are roughly consistent with other external and internal
polling of the region. They illuminate the challenge we have before
us, a challenge to communicate our policies and values to the world
more effectively. In some regions, such as Muslim-majority areas in
the Middle East and South Asia for example, the challenge is obviously
greater. In these places it is imperative that we reach out, inform,
educate, and persuade populations that we are a society that is based
on certain shared values, values that resonate within the Muslim
world, values such as peace, acceptance, faith, and love of family.

To do this, we must continue our traditional public diplomacy
programs, such as international information activities and educational
and cultural exchanges, as well as international broadcasting.
However, we need to focus these activities on broader and younger
populations, while simultaneously enhancing them to reach our desired
audiences more rapidly and effectively. Since September 11th, and
since my confirmation in October, we have striven to do just that.
This is evident in such initiatives as The Network of Terrorism, a
publication that has become the most widely disseminated public
diplomacy document ever produced by the U.S. Government. The
publication features dramatic visuals, including a map showing the 81
countries that lost citizens in the World Trade Center. Since its
release last November, Network has been translated into 36 languages,
and we've published over 1.3 million copies. We had Network
distributed as an insert in the Arabic edition of Newsweek, and major
excerpts appeared in other Arab and world publications. Since
publication, we have maintained a constantly updated Internet version
as well.

In addition to the Network publication, we have had success with our
Television Co-operatives, in which we sponsor the visits of foreign
production teams to the U.S. There have been 21 television programs
since September 11th dealing with the Islamic community in America, as
well as the campaign against terrorism.

Our exhibit of the stunning photographs of Joel Meyerowitz, capturing
the human and material dimensions of Ground Zero, has now opened in 32
different countries and will be presented in an additional 10
countries by the end of the year, reaching audiences in the hundreds
of thousands.

Our web sites dealing with the Middle East have consistently topped
Internet search engines since 9/11, and, thanks to our multilingual
advertisements, our Rewards for Justice program has received some
30,000 pieces of information since the attacks. We have produced "This
is Islam in America," a publication that was distributed to 500 Middle
Eastern Imams at an April conference, as well as Islam in America,
which was distributed through our American Corners network throughout
Russia, and through our embassies in Almaty, Ashgabat, Baku, Bishkek,
Dushanbe, and Tashkent.

These initiatives highlight some of our successes, but there is
clearly room for us to improve, to do more, much more. Right now, the
Middle East and the greater Islamic world are awash with new media and
new ideas and ideologies. We must compete on a crowded playing field
for the attention of these audiences. I will defer to Governor Norm
Pattiz to talk about the success of Radio Sawa, but it is evident that
we have work to do to make our television services effective and
relevant. Television is the medium of today and the future, as is
evident in the growth and influence of Middle East television
satellite and regular television broadcasting. Existing channels are
hungry for programming, and we need to direct resources to production,
acquisition, and distribution of compelling, quality programs. I am
hesitant to endorse the concept of a greatly expanded direct
broadcasting capacity until a great deal more research on how best to
approach this market has been done. This is particularly true given
the experience of BBC's expensive experiment in Arabic TV
broadcasting.

There is room for dialogue and exchange, but the onus is on us to make
our voice heard. There is common ground on which we can build the
foundation for this dialogue. Let me illustrate this through the story
of a young Arab woman. She is a composite of Arab women I met
recently. I was overseas at an Arab capital, and this woman started
telling me of the anger and frustration that she and others feel about
our Middle East policy. She is a professor, but not at the American
University, whose name she feels would taint her. Her anger was so
great that, initially, she expressed doubt that bin Laden was the
ringleader of the World Trade Center and Pentagon attacks. As we spent
more time together, she began to ask me about what she understood to
be the bad treatment of Muslims in the United States. I was able to
tell her that there are between three and six million Muslims in this
country, where they are free to worship fully in over 1,200 mosques,
and where their children can attend Muslim schools. I told her about
the Nobel Prize winner who is Muslim, the soccer player, our
basketball star whose father is an Imam, the schoolteachers, and even
President Bush's new Director of the National Institutes of Health. As
I did this, a door began to open between us. Eventually, she admitted
that, while she believed bin Laden had masterminded the attacks of
September 11th, she could not defend her conviction to her colleagues.
By the end of our conversation, she had asked whether her university
could add a U.S. studies program and even whether she could travel to
the U.S. with a group of teachers to study science and technology.

There is also the story of a Fulbright alumnus who is leader of
Muhammadiyah, Indonesia's second-largest Islamic organization, with
30-40 million members. He recently told the Jakarta Post that his
educational experience in the United States had caused him to abandon
the idea of establishing an Islamic state in Indonesia. He cited his
degree in Islamic Studies from the University of Chicago, as a tool
that helped him gain a more accurate understanding of religious
teachings. He also asserted that "fewer and fewer Muslims now want to
establish an Islamic state."

This is the kind of "share of mind" toward which we are working.
Shared ideas and values are our building blocks to better
understanding, better relationships, and good will with the Islamic
world. To help focus our public diplomacy efforts and sharpen our
ability to address the challenge before us, we have developed three
strategic themes under which our activities and efforts will be
shaped. Under President Bush and Secretary Powell's leadership, we are
pursuing the following broad areas in our public diplomacy efforts:

-- The first theme is shared values. In many countries, especially in
Muslim majority states, people carry a distorted and negative view of
U.S. values. They believe that we are a faithless and decadent
country. To counter these false impressions, we are initially focusing
on freedom of religion and tolerance as reflected in the experience of
Muslims in America. We have already created a website and are
developing video products and speakers' programs to disseminate this
message overseas.

-- The second theme is the opportunity for democratization. It is my
belief that democracy is the best path toward lasting peace and
prosperity. Where good governance and open opportunity exist,
inspiring stories of entrepreneurial and free market successes abound.
Many U.S. government and private-sector programs already address this
objective, and we need to better highlight their efforts. We must also
encourage those who seek more open societies, economic opportunity
through open markets, and the chance to achieve prosperity in the
unique context of their own cultural and historical experience.

-- The third theme is education, through an initiative called
"Partnership for Learning." One of the universal values is that we all
love our children and want a better future for them. We also know that
a lack of social and economic opportunity is one of the key factors
driving the recruitment of terrorists. U.S. educational and other
assistance programs already underway are working to provide children
around the world with the tools needed for effective participation in
modern life. This focus will allow us to create new partnerships with
the private sector, here and abroad, dramatically increasing the
resources devoted to the education of children in countries where
these options are limited.

These three themes create the backbone under which our public
diplomacy programs and activities are taking shape thanks to the
creative and dedicated efforts of the public diplomacy professionals
in the Bureau of Educational and Cultural Affairs, the Bureau of
Public Affairs, and the Office of International Information Programs,
as well as our regional and function bureaus and our officers in the
field.

We are also working to engage the private sector, which is our natural
ally in this fight to inform and influence the hearts and minds of the
people of the world. Those corporations with a large international
presence, in many instances, have better outreach to certain countries
and population segments than we do. We want to work with them to
create partnerships that serve our mutual interests. For its part, the
private sector stands at the ready as never before to aid our Public
Diplomacy efforts. We must continue to actively garner its support for
our overall strategies, harness its creative collective will, and ask
it to organize for action.

Now, more than ever, the spotlight is on public diplomacy, on our
ability and aptitude in communicating with the people of the world. I
thank the committee for its continued support of public diplomacy, and
for allowing me to testify before you today.

(end text)

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