![[Image]](http://cryptome.sabotage.org/verint127.jpg)
7 July 2002. Thanks to Anonymous.
These documents describe Comverse Infosys and its products, a long-time producer of spying, surveillance and interception products. Comverse Infosys is a predecessor to Verint: http://www.verintsystems.com
Comverse Infosys is one of the companies (with Amdocs Ltd.) reported by Fox News to be spying for Israel through the telecommunication products its sells and systems it operates and services. Its products are widely used by the US telecommunications industry and government agencies.
VeriSign announced in early June 2002 that it will offer CALEA spying services to US ISPs and wireless providers through the use of Verint's products:
http://cryptome.sabotage.org/verispy.htm
[Document 1, 9 pages.]
In this Profile…
About Comverse Infosys 1
Global Vision 1
Financial Strengths 2
R&D 2
Global Presence 2
Global Experience 3
TelecomNetwork Solutions RELIANT™ - 3
IntelligentMonitoring Center RELIANT4Data™- 4
Intelligent Data Processing STAR-GATE™- 4
Intelligent Delivery System 4
Contact Center Solutions - 5
Speaker Verification Solutions 5
Digital Video Recording Solutions 6
Contact Information 7
USA
Tel: +1-703-818-2130
Fax: +1-703-818-2131
E-mail:marketing.citi@cominfosys.com
Israel
Tel: +972-3-766-4119
Fax: +972-3-766-4747
E-mail:marketing@icominfosys.com
This document contains proprietary information of Comverse Infosys, Inc. and is protected by copyright laws and international treaties. Unauthorized copy or reproduction of this document in whole or in part without the written consent of Comverse Infosys is strictly forbidden and constitutes a copyright infringement. Comverse Infosys reserves the right to alter this information at any time without notice.
PD-CompanyProfile - 02/01 Copyright 2000, by Comverse Infosys, Inc.
_____________________________________
Comverse Infosys, Inc., based in Woodbury, New York, is a world leader in the development, manufacture and marketing of award-winning digital recording and monitoring systems with multiple applications for law enforcement agencies, telecom network providers, contact centers, and government agencies. The company’s products are installed in global telecommunication networks, financial institutions, customer service centers, telemarketing centers, and other contact centers worldwide.
Comverse Infosys is a market and visionary leader in network-based intelligent monitoring for wire line, wireless, and Internet Service Providers. Comverse Infosys designs, develops, manufactures and markets advanced telecommunications processing solutions for telecommunications carriers and Law Enforcement Agencies. Solutions include the acquisition, storage, processing and analysis of voice, data and video electronic communications. The open-ended, modular designs provide the versatility to easily adapt new technologies and enhancements to meet future requirements, such as 3G Cellular and packet data networks.
Comverse Infosys is committed to the on-going development of product updates that address rapidly changing telecom standards, and to a full range of support services to ensure long term relationships with our customers.
Strategic cooperation with switch vendors confirms our commitment to future proofing and making conversion to legal standards easy and efficient for operators and carriers.
Comverse Infosys is proud to be influencing tomorrow’s technology as active members in international standardization bodies.
CALEA
ETSI
Comverse Infosys is ISO 9001 certified.
Comverse Infosys is a wholly owned subsidiary of Comverse Technology, Inc. Comverse Technology Inc. (NASDAQ: CMVT) is the world leader in multimedia telecommunications applications. Founded in 1984 and publicly-traded since 1986.
![[Image]](http://cryptome.sabotage.org/verint128.jpg)
Comverse Technology Inc. is based in Woodbury, Long Island, New York and is a NASDAQ-100 Index company. Comverse Technology is an internationally recognized innovator in the field of communications with a proven record of accomplishments and consistent high performance.
Comverse companies have achieved rapid growth by focusing on technological innovations. Comverse Technology converts a high percentage of revenues to research and development programs, with approximately 30% of the 4,500 employees dedicated to research and development.
Comverse Infosys has a global presence with sales and support services in 45 countries including the United States, Germany, the Netherlands, United Kingdon, and Brazil. With legal interception systems deployed in over 50 countries, Comverse Infosys is the industry leader in the legal interception market worldwide.
At Comverse Infosys, designing powerful products is only half our mission.While our products provide the first step toward integral solutions, our mission is completed by providing comprehensive support to those who use our technology. Our Customer Care teams ensure that your staff receives the highest level of assistance and your system maintains optimal performance under all conditions. Areas of support include program management, professional services, training and education, as well as maintenance programs.
Telecommunications carriers and manufacturers can count on Comverse Infosys as a versatile partner, uniquely equipped with the technology and support services required to address your specific recording and monitoring requirements.
Comverse Infosys’ products are scaleable and flexible, fitting the needs of any network requirements. A combination of products can band together to form a powerful end-to-end solution, and individual products can be allocated to specific requirements. Our experienced Engineers and Project Managers provide professional turn-key solutions for optimal network solutions.
Comverse Infosys can manage your law enforcement implementation needs quickly and cost-effectively. Extensive and specialized experience in the telecommunications and legal interception fields can provide the confidence and assurance you need for implementing legal standards in a timely and compliant manner.
Telecom Network Products:
RELIANT™ - Intelligent Monitoring Center
RELIANT™ provides the solution to the challenges of monitoring criminal communication in today’s communication environment. RELIANT’s end-to-end solution for lawful interception is equipped to collect, store, monitor, and manage intercepted communications, regardless of the communication type or network used. RELIANT’s efficient solution supports multiple organizations with an open architecture allowing tailored solutions to fit individual needs. RELIANT ensures data confidentiality and grants access to authorized personnel only. A legally compliant solution, RELIANT adheres to national and international regulations.
RELIANT4Data™ - Intelligent Data Processing
RELIANT4Data is a state-of-the-art solution for fax and data monitoring. It is ideal for applications that focus on processing of data protocols. RELIANT4Data’s open design integrates smoothly with various access and delivery systems, and can easily be upgraded to a powerful session manager by integrating with the fully featured RELIANT Monitoring Center.
STAR-GATE™ - Intelligent Delivery System
Developed to help telecommunications carriers and switch manufacturers overcome the complexities posed by international telecommunications standards, STAR-GATE bridges the gap between requirements, compliance, and implementations. STARGATE complies with CALEA J-STD-025 and ETSI ES-201-671 standards for both circuit switched and packet data networks. STAR-GATE's flexibility supports multinetwork, multi-vendor switch environments for a common interface across the entire network. The open-ended, modular design provides the versatility to easily adapt new technologies and enhance future requirements. For access, delivery and administration requirements, STAR-GATE systems offer reliable, network-integrated systems that help you meet established industry standards.
Comverse Infosys is a global leader in Intelligent Recording™and Quality Monitoring for Call Centers and customer contact management applications. Comverse Infosys records the complete customer contact experience – whatever the customer’s media.
Comverse Infosys provides Intelligent Recording™ solutions for contact centers. Comverse offers a single, switch-independent, recording platform that performs Quality Monitoring for call center agents, the Customer Xperience™, and transaction verification. Comverse Infosys' solutions put the complete Customer Xperience™ into Customer Relationship Management (CRM) for contact centers.Whether customer contact is made by voice, voice over IP, the web, e-mail, live chats, video or fax, Comverse’s solutions can record, analyze and report this business intelligence back to the contact center so it can make strategic decisions for its company. Comverse's Intelligent Recording™ platform can be controlled by CTI servers, desktop applications, database servers and other intelligent devices in today's contact centers or by a Rules-Based Recording™ application within the recorder.
PerSay, Inc. is a world leader in voice-based verification systems for remote services.
The Orpheus 2.0 Speaker Verification Platform, developed by PerSay, is a state-of-the-art proven solution for call centers, e-commerce and other remote service providers, who need to accurately verify the identity of a customer over the Internet or over the telephone. The Orpheus 2.0 system uses the speaker’s own voice and speech characteristics to authenticate the caller’s identity in the course of normal, natural conversation.
The PerSay product line provides an answer to the growing need for efficient verification methods in financial call centers, telecom, and e-commerce operations. PerSay offers a comprehensive solution that employs unique verification technology, while capitalizing on Comverse’s extensive experience in providing telephony and Internet systems for large organizations.
Loronix is a world leader, designer, manufacturer and distributor of networked digital video management solutions - a combination of hardware and software technology running under Windows NT.
Loronix technology digitizes, compresses, records, stores andmanages video from up to 32 multiplexed video channels per recorder. Loronix develops and delivers innovative technical solutions, which enable customers tomanage, control and integrate digital video data throughout their enterprise in a cost effective and easy to use manner.
Contact us at any one of our offices below for more information:
Comverse Infosys, Inc.
Worldwide Headquarters
Tel: +1-516-677-7300
Fax: +1-516-677-7197
Toll Free: 1-800-967-1028
E-mail: marketing@cominfosys.com
Comverse Infosys Technology Inc.
Tel: 1-703-818-8002
Fax: 1-703-818-2131
E-mail: marketing.citi@cominfosys.com
Comverse Infosys Ltd.
Tel: +972-3-766-4119/5258
Fax: +972-3-766-4747
E-mail: marketing@icominfosys.com
Comverse Infosys GmbH
Tel: +49 6172 941799
Fax: +49 6172 488038
E-mail: franz.woelflick@netsurf.de
Comverse Infosys UK, Ltd.
Tel: + 44 (0) 1923 717347
Fax: +44 (0) 1923 717377
E-mail: andrew_dawsonmaddocks@comverse.co.uk
Comverse Infosys B.V.
Tel:+31 79 3633111
Fax:+31793633110
E-mail: marketingnl@icominfosys.com
Comverse Infosys Hong Kong
Tel: +852-2574-7192
Fax: +852-2904-7676
E-mail: marketinghk@icominfosys.com
Comverse Infosys Brazil
Tel: +55 11 3039-7373
Fax: +55 11 3039 7333
E-mail: marketing@icominfosys.com
Comverse Infosys Canada
Tel: +1 613 736 0407
Fax: +1 613 736 8049
E-mail: rbennett@cominfosys.com
[Document 2, 11 pages.]
![[Image]](http://cryptome.sabotage.org/verint129.jpg)
In this document…
INTRODUCING STAR-GATE.
ENHANCEMENTS FOR PACKETCABLE
NETWORKS 1OVERVIEW 1
Comprehensive Solution 3FUNCTIONAL DESCRIPTION 4
Communication Monitoring Components 4Data Flow 5
TECHNICAL SOLUTIONS 7
Network Based Delivery Solution 7
USA
Tel: +1-703-818-2130
Fax: +1-703-818-2131
E-mail: marketing.citi@cominfosys.com
Israel
Tel: +972-3-766-4119
Fax: +972-3-766-4747
E-mail: marketing@icominfosys.com
This document contains proprietary information of Comverse Infosys, Inc. and is protected by copyright laws and international treaties. Unauthorized copy or reproduction of this document in whole or in part without the written consent of Comverse Infosys is strictly forbidden and constitutes a copyright infringement.
Comverse Infosys reserves the right to alter this information at any time without notice.
STAR-GATE for Packet Data 9/00 © 2000 by Comverse Infosys, Inc.
_____________________________________
Overview
Legalization of Internet surveillance is taking place worldwide, and operators
of Internet Protocol (IP) networks will soon be required to provide communication
interception services for law enforcement agencies. Networks falling under
the new requirements include:
The requirements of IP networks are similar to those of circuit switched operators: to intercept all communications of users who have been targeted by law enforcement agencies. The implementation, however, is quite different. The ability to intercept various forms of Internet media presents great legal and technological challenges.
Comverse Infosys, a pioneer and leader in the development of Lawful Interception (LI) products, is proud to present the solution to the challenge: STAR-GATE for PacketCable
The following diagram illustrates STAR-GATE’s architecture:
![[Image]](http://cryptome.sabotage.org/verint130.jpg)
STAR-GATE provides a turnkey solution for telecom network operators. The solution is based on the following components:
Surveillance Administration Subsystem (SAS) Provides administrative functions to both circuit switched and packet data networks.
Mediation Device (MD) Designed for circuit switched, Packet data and Packet Cable environments, it receives the intercepted data from the various networks access points and delivers it to predefined Law Enforcement Agencies (LEAs) sites.
The Mediation Device performs all functions necessary to acquire and deliver
intercepted communications to the appropriate law enforcement agency accurately,
securely and in compliance with the law. Its basic tasks include:
Unifying the access and delivery of communication surveillance into a single
product, STAR-GATE offers a comprehensive product that serves all functional
needs, and provides the following advantages:
This section provides an overview of STAR-GATE for Packet Cable operations
and describes the following subjects:
Communication Monitoring Components
The process of monitoring communications consists of three primary stages: access, delivery and collection/processing.
STAR-GATE performs the delivery function using the following product:
Delivery: Collecting the Intercepted communication contents and related information arriving from the network provided Access nodes and distribute them to the monitoring centers of the Law Enforcement Agencies. These functions performed by STAR-GATE using a Mediation Device.
Administration: All administrative operations are performed by the STAR-GATE Surveillance Administration Subsystem (SAS).
The following logical block diagram illustrates the STAR-GATE configuration, consists of a SAS and Mediation Device integrated with the Network Access nodes and the Law enforcement agency equipment
![[Image]](http://cryptome.sabotage.org/verint131.jpg)
Access
The Access Device performs the following functions:
1 Acquiring: The Access function resides at the Service provider’s relevant nodes and intercepts all targeted subscriber transactions.2 Filtering: The Access function filters the data communicated to or from targeted subscribers. Data is intercepted according to the defined interception criteria, which depend on the network type. For example, in a GPRS network, the interception criterion is IMSI. In an ISP network, it can be the IP address, TCP port or e-mail address, for both source and destination. , For Packet Cable it is the Telephone number.
3 Forwarding: The Access function forwards the target’s intercepted packets to the MD for further processing and delivery to the LEA’s monitoring centers.
Delivery
STAR-GATE’s Mediation Device mediates between the network provider, the law enforcement agency and the Surveillance Administration Subsystem (SAS), and performs the following functions:
1 Network Interfacing: The Mediation Device receives intercepted information from the relevant network nods. The information is collected by the Mediation Device and can include both communication content and data.2 Conversion: The Mediation Device converts the collected data format into the requisite LI-standard format.
3 Delivery: The Mediation Device delivers the data directly to the appropriate law enforcement agency. Data is sent via LAN to the site router and from there to the collection function located at the law enforcement agency site. There are two communication delivery options: such as GTP* FTP. The Mediation Device can buffer files using mass memory or RAM disk, or use stream buffers for very rapid delivery, depending on the recipient’s needs.
4 Target Provisioning: The Mediation Device receives administrative data from the STAR-GATE’s Surveillance Administration Subsystem and distribute it to the appropriate network nodes.
Buffering option
STAR-GATE offers a completely secure solution and ensures that no data is lost due to communication failures. To this end, the Mediation Device operates according to a store and forward principle, and a recovery mechanism identifies communication failures and recurringly attempts to reestablish the communication connection and to complete unsuccessful delivery missions.
This section provides an overview of STAR-GATE’s technical solutions
for packet data networks, and describes the following options:
Network Based Delivery Solution
This section describes a typical switch based solution and presents the following
items:
System Architecture
![[Image]](http://cryptome.sabotage.org/verint132.jpg)
The configuration for PacketCable is similar to the generic STAR-GATE solution for circuit switched and Packet Data networks. Communication is accessed via the network infrastructure equipment, therefore, this solution requires that a dedicated access feature be installed in the service node.
The service node provides both Communication Contents and Intercept Related Information to STAR-GATE’s Mediation Device.
STAR-GATE’s Mediation Device interfaces between the packet Cable network nodes and the LEA monitoring centers. It collects the Interception Related Information and Communication Content from the associated service nodes, converts them into the required format and delivers the outputs to the monitoring centers defined for the particular target.
Functionality
The PacketCable STAR-GATE solution supports the following access and delivery
abilities:
Interception Criteria: Telephone Number
Intercepted Traffic: All internal network traffic Provided by the access function in the service nodes.
CRI: Depending on Node capability the Mediation Devices provides all specified LI standard events.
Target Provisioning to Service Nodes: Forwarding of target provisioning requests from the Surveillance Administration Subsystem (SAS) to the Service Nodes.
Target Synchronization: Synchronization of the Call Management Server (CMS) target list and the targets list in SAS database.
Capacity
[Document 3, 16 pages.]
![[Image]](http://cryptome.sabotage.org/verint133.jpg)
In this product description…
INTRODUCING STAR-GATETM:
COMPLIANCE WITH LAWFUL
INTERCEPTION STANDARDS 1Comprehensive Solution 3
Open and Flexible Solution 4
Cost-effective Solution 4
Legally Compliant Solution 5FUNCTIONAL DESCRIPTION 8
Mediation Device 8
Surveillance Administration Subsystem 10
USA
Tel: +1-703-818-2130
Fax: +1-703-818-2131
E-mail: marketing.citi@cominfosys.com
Israel
Tel: +972-3-766-4119
Fax: +972-3-766-4747
E-mail: marketing@icominfosys.com
This document contains proprietary information of Comverse Infosys, Inc. and is protected by copyright laws and international treaties. Unauthorized copy or reproduction of this document in whole or in part without thewritten consent of Comverse Infosys is strictly forbidden and constitutes a copyright infringement. Comverse Infosys reserves the right to alter this information at any time without notice.
PD-STAR-GATE - 01/01 Copyright 2000, by Comverse Infosys, Inc.
_____________________________________
Introducing STAR-GATETM:
Compliance with Lawful Interception Standards
As communication technologies expand, so do the regulations that control the communication surveillance activities of law enforcement agencies. Among the most sweeping of recent legislation are the CALEA/ETSI Lawful Interception (LI) standards, which mandate the telecommunication industry to provide electronic surveillance services for law enforcement agencies. LI standards started with circuit switched networks and now legalization of Internet surveillance is taking place worldwide. Operators of Internet Protocol (IP) networks will soon be also required to provide communication interception services for law enforcement agencies. Ensuring compliance with LI requirements can present great technical, legal and financial obstacles.
STAR-GATE was created specifically to overcome these obstacles. Drawing upon Comverse Infosys' expertise and years of experience in the design of communication surveillance products, STAR-GATE offers an effective, reliable and cost-efficient solution to LI requirements.
STAR-GATE supports both circuit switched and packet data networks. The requirements of IP networks are similar to those placed on circuit-switched operators: to extract all the communication traffic of users who have been targeted by law enforcement. The implementation, however, is quite different.
STAR-GATE provides telecommunication carriers and operators with the complete
solution to LI regulations by unifying the legal obligations of both the
access/delivery and administrative functions in a single product. These two
functions are covered by STAR-GATE's two principle subsystems:
TheMediation Device [MD]: Performs the delivery function of communication surveillance.
The Surveillance Administration Subsystem[SAS]: Assigns targets and oversees system administration, maintenance and security.
Each MD can serve either circuit switched or packet data networks. The SAS is a unified, network independent solution. The same SAS can serve all kind of networks and switches. Together, these two subsystems perform the full range of tasks necessary to deliver intercepted communications to the appropriate law enforcement agency accurately, securely and in compliance with the law.
The basic tasks include:
Collecting intercepted data from the switch.
Converting messages into the required Legal Interception (LI) Standard format.
Delivering intercepted communications to the appropriate law enforcement agency.
Defining target assignments and the destination parameters of law enforcement agencies.
Controlling system security and monitoring system activity.
Maintaining and monitoring system operations.
The following diagram illustrates STAR-GATE's architecture:
![[Image]](http://cryptome.sabotage.org/verint134.jpg)
[Image cropped in original.]
STAR-GATE's leading-edge technology provides the following features and
benefits:
A comprehensive solution, STAR-GATE covers both administrative and delivery functions, supports multiple networks and switches and supports all data delivery protocols.
An open and flexible solution, STAR-GATE'smodularity and scalability enable you to expand to meet any capacity requirement and can be easily upgraded tomeet the needs of new technologies.
A cost-effective solution, STAR-GATE minimizes costs associated with backhaul, network engineering and operations.
A legally compliant solution, STAR-GATE complies with all regulations that govern communication monitoring and can be customized to meet specific regional regulations.
Comprehensive Solution
By unifying the delivery and administration duties of communication surveillance in a single product, STAR-GATE offers a comprehensive product that serves both functional and administrative needs.
In addition, STAR-GATE provides an end-to-end solution for the delivery of
intercepted communications since it supports:
Wide Range of Protocols: STAR-GATE provides full support for various call content and call data protocols. Furthermore, regardless of the protocols used by the switch STAR-GATE completes the mission of translating the data to the LI-standard interface and delivering it to the appropriate agency.
Multiple Switches: Each STAR-GATE Mediation Device (MD) can be connected to several switches concurrently, even if the switches are of different types or versions. Multi-switch support reduces initial setup costs and simplifies deployment by offering capacity management that is unavailable with switch-only solutions. The enhanced capacity can be deployed efficiently in a regional framework that adheres to the published configuration guidelines.
Multiple Networks: STAR-GATE supports all existing circuit-switched networks - wireline PSTN, ISDN, wireless GSM, CDMA, TDMA and packet data networks - GPRS for GSM, GPRS for TDMA, 1XRTT for CDMA, EDGE and UMTS. In addition, the product provides an excellent LI solution for fixed packet data networks, such as Internet Service Provider backbones.
Multicasting: TheMD can deliver intercepted call data and content to up to six different law enforcement agencies simultaneously, even if each agency requires a different delivery protocol.
Combined Content Delivery: If the switch sends separated content, the MD combines it and delivers the integrated content to the law enforcement agency's collection module. STAR-GATE'sMD eliminates the need for additional switch hardware to perform this function.
Open and Flexible Solution
In order to keep pace with the dynamic and ever-changing telecommunications industry, the communication surveillance system must be open and flexible.
STAR-GATE features these flexible benefits:
Adaptable Design: STAR-GATE's open architecture operates independent of switch type, model or software version and is smoothly integrated into any environment. In addition, STAR-GATE can be easily customized, upgraded and adapted to meet the demands of new communication protocols and technologies.
Scalable Capacity: STAR-GATE'smodular design is fully scalable to meet any capacity requirement. MD sites can be added as new switches are added to the network, and the central Surveillance Administration Subsystem can be expanded to support more users, targets and MD sites as the network grows.
Cost-effective Solution
With STAR-GATE, the details of complying with LI standards are left to the communication surveillance experts at Comverse Infosys. STAR-GATE ensures full legal compliance, decreasing expenses associated with network design and engineering.
In addition, STAR-GATE's centralized network design diminishes costs associated with backhaul and operations. Since all data can be routed and distributed through a central location, you save on systems expenses. Centralized operations also present savings with respect to personnel, training, reduces initial setup costs and simplifies deployment by offering capacity management that is unavailable with switch-only solutions.
Legally Compliant Solution
Comverse Infosys closely monitors legislation that regulates communication surveillance so that you can rest assured of being in complete compliance with the law.
STAR-GATE ensures full LI-standard compliance not only by converting messages
into the required protocol, but also by supporting supplementary services.
The following are examples of how the STAR-GATE Mediation Device (MD) fills
in the missing pieces to help the switch comply with LI standards:
TheMD supportsmost standard call content protocols, such as PRI or ISUP for circuit-switched networks, FTP or GTP* for packet data networks.
TheMD can extract post cut-through DTMF signals from the call content and retransmits them with the call data.
If theWAN connection is down, the MD can provide buffering for data until it can be delivered successfully.
The MD correlates Call Content and Call Data using predefined call identifiers.
Compliance with CALEA
The following diagram illustrates the functions of communication surveillance as illustrated in the J-STD-025 model. The telecommunication carrier is responsible for delivery regulations, while the law enforcement agency is responsible for the collection regulations.
![[Image]](http://cryptome.sabotage.org/verint135.jpg)
The STAR-GATE system is fully compliant with the following delivery and
administration requirements:
Telecommunication Industry Association Interim Standard (TIA) J-STD-025
Surveillance Administration System Generic Requirements GR-2975-CORE
TR-45.2 J-STD-025 + Enhance Surveillance Services
Compliance with ETSI
The STAR-GATE system is fully compliant with ETSI ES 201 671, which regulates the handover interface for the lawful interception of telecommunication traffic.
According to ETSI standards, the generic handover interface adopts a three port structure such that administrative information (HI1), intercept related information (HI2) and the communication content (HI3) are logically separated.
![[Image]](http://cryptome.sabotage.org/verint136.jpg)
The switch provides the CC and IRI at the internal network interface. For both information types, mediation functionsmay be used, which provide the final representation of the standardized handover interfaces. HI1 interface is optionally provided by SAS.
Functional Description
STAR-GATETM is comprised of two main subsystems:
The Mediation Device: performs the delivery functions of communication surveillance.
The Surveillance Administration Subsystem: Assigns targets and oversees system administration, maintenance and security.
The data flow architecture andmain features of both of these systems are discussed in detail in this section.
Mediation Device
The STAR-GATE Mediation Device (MD) performs the delivery functions of
communication surveillance for a wide range of network switches and network
environments. It is comprised of three functional components:
Switch Interface System: An integrated adapter to the switch, designed for a specific switch type and software version.
Kernel: The nucleus where most of the MD functions are performed.
Output Formatter: An integrated output formatter module, customized specifically for LI standards, to convert the switch proprietary message format to the required LI format.
![[Image]](http://cryptome.sabotage.org/verint137.jpg)
Architecture and Data Flow of Mediation Device
STAR-GATE's mission is to deliver intercepted communications to the appropriate law enforcement agency accurately, securely and in compliance with LI standards. The STAR-GATE Mediation Device (MD) completes this mission bymediating between the switch, the law enforcement agency and the Surveillance Administration Subsystem (SAS). The data flow is illustrated below:
1 Network Interfacing: The MD receives intercepted information from the switch. The information is collected by the MD drawer and can include both call content and call data.
2 Conversion: The MD converts the collected data format to the LI-standard format required.
3 Delivery: The MD delivers the data directly to the appropriate law enforcement agency. The data are sent via the LAN to the site router and then to the collectionmodule at the law enforcement agency.
4 Target Provisioning: The MD sends and receives administrative data to and from STAR-GATE's Surveillance Administration Subsystem (SAS). These data are sent via aWAN connected to the site router and include information such as target assignments andmanagement instructions.
Surveillance Administration Subsystem
The Surveillance Administration Subsystem (SAS) provides centralized control
over system administration and system maintenance. The SAS is comprised of
two modules:
Global System Administrator Server (GSA): Controls system administration, target assignments and security functions.
Maintenance and Fault Management Server (MFM): Oversees system operations and controls system maintenance.
![[Image]](http://cryptome.sabotage.org/verint138.jpg)
Global System Administrator Server
The Global System Administrator Server (GSA) provides centralized control over system administration, target allocation and security functions.
The GSA features an intuitive graphical interface based on standard Windows conventions. Among the application's highlights is a search feature that enables you to quickly access users and targets. The GSA application also enables you to back up all user and target information with removable media.
STAR-GATE's flexibility enables a variety of GSA deployment options to suit particular needs. One central GSA can administer all network switches. Alternatively, several GSA units can be situated regionally. Furthermore, additional GSA units can added to an SAS site for load sharing and redundancy.
The following sections explain the GSA functions.
System Administration
The GSA enables you to define users and their information access rights in order to guarantee smooth and secure operations. Several types of users can be defined, including a System Administrator and Target Administrator. Each user's access and actions can be limited to fulfilling specific tasks.
The administrative features of the GSA include:
Remote Access: The GSA can be controlled with remote dial-up connections, enabling authorized administrators and security officers 24-hour, secure access to the system. Configurable security restrictions limit remote administrators to specific, predefined tasks.
Generation of Reports: System activity is easily monitored with the generation of reports. The GSA can issue reports on the operations of the entire system, on particular targets or on particular users. Reports can be printed, saved and exported to other applications.
Target Administration
The target allocation functions of the GSA enable the accurate and efficient transfer of intercepted data. A Target Administrator defines information about switches, targets and law enforcement agencies. This information includes:
Territory Data: Divides switches into regions, enabling the GSA to determine which switches shouldmonitor particular targets.
Target Data: Defines and distributes actual targets for surveillance. Target data include a target number, delivery information, and warrant restrictions. Warrant restrictions can include time and date limitations and can specify surveillance type - both Call Content and Call Data or Call Data only. The GSA distributes the targets to the appropriate Mediation Device and switches andmonitors and logs the distribution process. The Mediation Device automatically provisions the switches with the target data and warrant restrictions.
Defining Targets:
![[Image]](http://cryptome.sabotage.org/verint139.jpg)
Law Enforcement Agency Data: Defines the destinations where intercepted data are sent. Required destination information includes the network address and protocol used by the law enforcement agency. The entries can also include supplementary data, such as contact information and comments.
Defining Law Enforcement Agency Parameters:
![[Image]](http://cryptome.sabotage.org/verint140.jpg)
Security Functions
The GSA provides uncompromised security features to ensure data confidentiality
and grant access to authorized personnel only. These features include:
Controlling Data Access: The GSA ensures the confidentiality of both target information and intercepted data. Access rights defined by the System Administrator apply to files, network connections and database tables. SAS can also operate with any firewall programs that can be provided as part of the network design.
Monitoring System Activity: All operator actions andmost system activities are recorded in a log file, called an "audit trail". Information in this file includes the operators' access to resources and information changes.
Transfer Encryption: Encryption between the Mediation Device and the System Administration Subsystem (SAS) or between the Mediation Device and the collection facility is ensured by network equipment that supports the necessary protocols.
Maintenance and Fault Management Server
The Maintenance and Fault Management Server (MFM) provides a base for monitoring the operations of the entire network. The MFM also controls configuration and software upgrades of units throughout the STAR-GATE system.
Operations Monitoring
The MFM continually receives event information from the other units in the system. Event information includes the unit source, description of event and a time stamp. In addition, the MFM regularly contacts system units to gain operation information. Based on this data, the MFM constructs a "picture" of the system and its status. Using an intuitive graphical interface, the MFM creates a visual representation of the entire surveillance system, with each site represented by an icon. The display is color-coded according to current status, giving the Maintenance Engineer an immediate grasp of overall system operations.
Highlights of MFM operationsmonitoring include:
Effortless Navigation: TheMaintenance Engineer can quickly and easily gain a broad view of the entire system or amicroscopic view of the operations of individual units. By clicking the site icons in the visual representation of the system, the Maintenance Engineer can zoom down through the different subsystem levels. This feature enables the Maintenance Engineer to see everything from the "big picture" to detailed information about individual cards and channels.
Remote Access: The MFM can be controlled via remote dial-up connections, enabling an authorized Maintenance Engineer 24-hour access to the system. Configurable security restrictions can limit the Maintenance Engineer to specific, predefined tasks. In addition, the MFM can be configured to page a Maintenance Engineer when defined events are generated. The paged message can include a code indicating the type of event.
Configuration and Control
The MFM provides a central location to control the STAR-GATE system, enabling the Maintenance Engineer to shut down, reboot and modify the configuration of any system unit. The MFM also enables the Maintenance Engineer to run diagnostic tests on individual units.
Software Upgrades
As new telecommunication standards and software versions become available, the STAR-GATE system may require upgrades. The MFM provides a central location to control software upgrades throughout the system. The MFM distributes the new software version to the specified unit, issues a reconfiguration command and monitors and logs the process.
Contact Information
Contact us at any one of our offices below for more information:
Comverse Infosys Inc
Worldwide Headquarters
Tel: +1-516-677-7300
Fax: +1-516-677-7197
Toll Free: 1-800-967-1028
E-mail: marketing@cominfosys.com
Comverse Infosys Technology Inc.
Tel: 1-703-818-8002
Fax: 1-703-818-2131
E-mail: marketing.citi@cominfosys.com
Comverse Infosys Ltd.
Tel: +972-3-766-4119/5258
Fax: +972-3-766-4747
E-mail: marketing@icominfosys.com
Comverse Infosys UK, Ltd.
Tel: + 44 (0) 1923 717347
Fax: +44 (0) 1923 717377
E-mail: andrew_dawson-maddocks@comverse.co.uk
Comverse Infosys Hong Kong
Tel: +852-2574-7192
Fax: +852-2904-7676
E-mail: marketing-hk@icominfosys.com
Comverse Infosys GmbH
Tel: +49 6172 941799
Fax: +49 6172 488038
E-mail: franz.woelflick@netsurf.de
Comverse Infosys Brazil
Tel: +55 11 3039-7373
Fax: +55 11 3039 7333
E-mail: marketing@icominfosys.com
Comverse Infosys Netherlands
Tel: +31 - 79 - 36 -33 -111
Fax: +31 –79 - 36 -33 -110
E-mail: marketingnl@icominfosys.com